Terms of Service

1. The agreement

These terms are a binding agreement between you and Jobora AI ("we", "us") covering your use of Neural Career Network (the "Service"). By creating an account or using the Service you accept them. If you are accepting on behalf of an employer or agency, you confirm you are authorised to bind that organisation.

The current version is 2026-08-08. The Privacy Policy, the AI Processing Notice and the Cookie Policy are part of this agreement.

2. Your account

• You must be 16 or over, and 18 or over where local law requires it for employment services.
• Give accurate information and keep it current. A CV that misrepresents your history is a matter between you and an employer, but a fabricated identity is a breach of these terms.
• One person, one account. Keep your credentials secure; you are responsible for activity under your account.
• Employer and agency accounts must represent a real organisation you are entitled to act for.

3. Your content, and the licence you give us

You keep ownership of everything you upload — your CV, your writing, your portfolio, your posts. We do not claim it.

To operate the Service we need permission to use it. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt, format, translate and transmit your content, and to process it with our AI systems, for the purposes of operating, securing, supporting and improving the Service. The licence lasts as long as you keep the content on the Service, and survives afterwards only to the extent needed for backups, moderation records and legal obligations.

Where you publish content — a public profile, a post, a comment — the licence extends to displaying it to the audience you selected, and to other users viewing or sharing it within the Service.

You are responsible for having the rights to what you upload. Do not upload someone else's CV, copyrighted material you do not have permission to use, or personal data about another person without a basis for sharing it.

4. Our content and intellectual property

The Service, its software, design, CV template designs, role knowledge base, prompts, models and model weights, documentation and brand are ours or our licensors'. Nothing in these terms transfers any of it to you.

We grant you a limited, revocable, non-transferable licence to use the Service for its intended purpose, on your plan. You may use the documents you generate — CVs, cover letters, job descriptions — for any lawful purpose, including commercially. That is the point of the product.

• Do not copy, scrape, mirror or resell the Service or our data.
• Do not reverse engineer the Service, or extract our template designs, role knowledge base or prompts for use elsewhere.
• Do not use the Service to build a competing dataset or model.
• Do not remove or obscure attribution or notices.

5. Acceptable use

The rules exist because this platform carries people's job searches. Abuse here has real consequences for real candidates.

• No harassment, hate speech, threats, or targeting of individuals.
• No spam, bulk unsolicited messaging, or link schemes. Posting is rate-limited and links are screened.
• No phishing, malware, credential harvesting, or attempts to deceive other users.
• No fake job postings, no advance-fee or payment-for-employment schemes, no roles that do not exist.
• No discrimination in job postings or hiring decisions on protected characteristics.
• No scraping, automated access outside a documented interface, or attempts to circumvent rate limits or quotas.
• No attempts to probe, breach, or degrade the Service, or to access another user's account or data.
• No prompt injection or manipulation intended to make our AI produce harmful output or reveal other users' data.

We enforce with a graduated ladder: a warning, then temporary restrictions of increasing length, then permanent removal. Severe cases skip the ladder. Strikes stop counting toward escalation after 180 days, and every restriction can be appealed — the appeal route stays available while your account is restricted.

6. Additional obligations for employers and agencies

If you use the Service to recruit, you take on obligations to the candidates you receive.

• You are an independent data controller for candidate data you receive. You need your own lawful basis, your own privacy notice, and your own retention schedule.
• Use candidate data only to assess the candidate for the role they applied to, or another role they have agreed to be considered for.
• Do not export, resell, or add candidates to a marketing list.
• Job postings must be for real, currently open roles, with accurate terms. Do not post a role to harvest CVs.
• You are responsible for your hiring decisions. Our AI ranks and suggests; it does not decide, and using it does not transfer responsibility for the outcome to us.
• Comply with employment, equality and data protection law in every jurisdiction you recruit in.
• Respond to candidate rights requests concerning your copy of their data. We will pass on requests we receive that plainly concern you.

7. AI features

AI output is generated text. It can be wrong, incomplete, or confidently mistaken. Check anything that matters before you rely on it — a CV before you send it, a job description before you publish it, a salary figure before you negotiate on it.

• AI output is not legal, financial, medical or immigration advice.
• We do not guarantee an interview, an offer, or a hire. No one honestly can.
• Quotas apply by plan. Fair-use limits protect shared capacity, and we will tell you when you reach one rather than silently degrading your results.
• Where a feature declines to answer because your data is too thin to support a conclusion, that is the feature working correctly.

8. Plans, billing and cancellation

• Free plans are free, with the limits shown on the pricing page.
• Paid plans bill in advance, monthly or annually, through Stripe. Prices exclude tax unless stated; tax is added where applicable.
• Founding-year pricing, where offered, is honoured for the period stated at purchase. We will not raise it mid-term.
• Cancel any time. Your plan runs to the end of the period you have paid for; we do not cut off access you have already bought.
• We do not offer pro-rata refunds for partial periods except where consumer law requires it — including the statutory cancellation rights described in the EU and UK annex.
• If a payment fails we will retry and tell you. After three failures the account moves to Free rather than being deleted, so you do not lose your work.
• If we change prices, existing subscriptions keep their price until renewal, and we give at least 30 days' notice before a renewal at a new price.

9. Availability

We aim for continuous availability but do not promise it. The Service is provided as-is and as-available. We perform maintenance, and occasionally something breaks. Where a plan includes a support commitment, that commitment is what applies.

10. Suspension and termination

You can delete your account at any time from Settings. Deletion deactivates immediately and completes after 30 days, during which you can cancel it.

We may suspend or terminate an account that breaches these terms, that we are legally required to remove, or that presents a security risk to others. Except where a breach is severe or we are legally prevented, we will tell you why and you may appeal.

On termination your licence to use the Service ends. Sections on intellectual property, liability, indemnity and governing law survive.

11. Disclaimers

To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that AI output will be accurate.

12. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost data, or lost business opportunity — including a job you did not get or a candidate you did not hire.

Our total aggregate liability arising out of or relating to the Service is limited to the greater of the amount you paid us in the 12 months before the event giving rise to the claim, or USD 100.

These limits do not apply to death or personal injury caused by negligence, to fraud or fraudulent misrepresentation, or to any liability that cannot lawfully be limited.

13. Indemnity

You will indemnify us against claims, losses and reasonable costs arising from your content, your use of the Service in breach of these terms, or — if you are an employer or agency — your handling of candidate data or your hiring decisions. We will tell you promptly about any such claim and let you control the defence of it, provided any settlement releases us fully.

14. Governing law and disputes

These terms are governed by the laws of Malaysia, and the courts of Malaysia have non-exclusive jurisdiction.

Before formal proceedings, please contact us — most disputes are a misunderstanding and are resolved faster by email than by lawyers.

15. General

• These terms, with the documents they incorporate, are the entire agreement between us.
• If a provision is unenforceable, the rest stands and the unenforceable part is read as narrowly as needed to make it valid.
• We may assign these terms as part of a merger, acquisition or sale of assets. You may not assign without our consent.
• Not exercising a right immediately does not waive it.
• We may update these terms. Material changes are notified in the product with at least 30 days' notice where the change disadvantages you, and continued use after the notice period is acceptance. If you do not accept, you can delete your account and we will refund any unused prepaid period.

Questions about these terms: legal@neuralcareernetwork.com.